What warranty and after-sales support does WEIMI provide?

Machines are prepared for export transportation according to the agreed order and shipping method. Freight arrangements depend on the destination, quantity, delivery terms and whether sea, air, rail or local forwarding services are used. The final quotation should clearly identify the applicable Incoterm, packing scope and responsibility for customs clearance, duties and local delivery.

Before delivery, confirm the installation position, doorway and elevator dimensions, floor loading, power supply, network coverage and any required water, drainage or ventilation connections. Installation documents, operating guidance and remote commissioning support can be arranged according to the machine model and project agreement. On-site services, when required, should be confirmed separately.

Production lead time varies according to the model, order quantity and customization scope. A standard configuration generally requires less engineering work, while a custom cabinet, new delivery mechanism, special temperature range, branded interface or payment integration may require additional design, sourcing, prototype and testing stages.

A project schedule can be confirmed after the technical requirements, artwork, payment configuration and order details are approved. The schedule should include engineering confirmation, material preparation, assembly, software configuration, quality inspection and packing. Please also allow separate time for international transportation and destination customs clearance.

Yes. Customization can be planned around the product, operating environment and local market requirements. Available options may include cabinet dimensions, exterior graphics, touchscreen interface, language, payment hardware, temperature control, product lanes or elevator delivery, lighting, telemetry and selected software integrations.

A typical OEM or ODM project begins with requirement review, followed by a configuration proposal, design confirmation, sample or prototype evaluation when required, production and quality inspection. Integration scope, certification requirements, development cost and lead time are confirmed for each project before production.页面

The minimum order quantity depends on the machine model, payment configuration, temperature system, cabinet structure and level of customization. Standard machines and fully customized projects may therefore have different order requirements.

For an accurate quotation, please provide the product type you plan to sell, target country, preferred payment methods, required quantity and any branding or software requirements. WEIMI will recommend a suitable configuration and confirm the applicable MOQ, sample options and estimated production schedule.