How are WEIMI vending machines shipped and installed?

Warranty coverage depends on the selected machine, components and sales agreement. The applicable warranty period, covered parts, exclusions and service process should be stated in the quotation or contract so both parties have a clear reference. Consumables, damage caused by improper use and third-party payment equipment may follow separate terms.

After-sales support may include operating manuals, setup guidance, remote fault diagnosis, maintenance videos, operator training and spare-parts supply. For faster technical assistance, operators should provide the machine serial number, fault description, photos or video, software status and relevant error messages. Recommended spare-parts packages can also be discussed for multi-unit or overseas projects.

Production lead time varies according to the model, order quantity and customization scope. A standard configuration generally requires less engineering work, while a custom cabinet, new delivery mechanism, special temperature range, branded interface or payment integration may require additional design, sourcing, prototype and testing stages.

A project schedule can be confirmed after the technical requirements, artwork, payment configuration and order details are approved. The schedule should include engineering confirmation, material preparation, assembly, software configuration, quality inspection and packing. Please also allow separate time for international transportation and destination customs clearance.

Yes. Customization can be planned around the product, operating environment and local market requirements. Available options may include cabinet dimensions, exterior graphics, touchscreen interface, language, payment hardware, temperature control, product lanes or elevator delivery, lighting, telemetry and selected software integrations.

A typical OEM or ODM project begins with requirement review, followed by a configuration proposal, design confirmation, sample or prototype evaluation when required, production and quality inspection. Integration scope, certification requirements, development cost and lead time are confirmed for each project before production.页面

The minimum order quantity depends on the machine model, payment configuration, temperature system, cabinet structure and level of customization. Standard machines and fully customized projects may therefore have different order requirements.

For an accurate quotation, please provide the product type you plan to sell, target country, preferred payment methods, required quantity and any branding or software requirements. WEIMI will recommend a suitable configuration and confirm the applicable MOQ, sample options and estimated production schedule.