01Is this an officially licensed Pokémon vending machine?+
The cabinet shown uses character-themed artwork, but official status must never be assumed from appearance. WEIMI supplies configurable vending equipment. Any claim of licensing, partnership, sponsorship or endorsement requires written evidence from the applicable rights holder. The operator must lawfully source merchandise and clear all commercial assets.
02Can the machine sell genuine Pokémon blind boxes?+
Yes, when the operator obtains genuine merchandise through lawful channels and maintains the invoices, supplier information and other records appropriate to the market. Hardware supply does not authenticate third-party goods; authenticity governance remains part of the operator’s sourcing process.
03Can customers choose the exact character inside a blind box?+
Not when the sale unit is a genuinely random sealed blind box. The interface should identify the series, quantity and random nature while explaining that the exact character, variant or rarity is not guaranteed. An identified character may be sold only as a separate, accurately controlled SKU.
04How many blind boxes can the cabinet hold?+
Practical capacity depends on package dimensions, weight, lane geometry, product mix, delivery mechanism and service strategy. Thin cartons and large gift sets use the display differently. Final capacity is confirmed from representative physical samples rather than estimated from the photograph.
05Can it sell complete sets and individual boxes together?+
Yes, subject to separate product records, physical lanes, quantity descriptions and delivery tests. A complete set must state exactly what is included and whether it is factory sealed or assembled by the operator. It must never be presented as equivalent to one random unit.
06How does the machine reduce package damage?+
Lane guides, contact surfaces, release force, drop distance, pickup geometry and verification logic are reviewed with actual retail packages. Testing should include the lightest, heaviest, smallest, largest and most corner-sensitive cartons expected in the assortment.
07What payment methods can be configured?+
Options depend on the destination, payment provider, certification and commercial arrangement. A project may review supported cards, contactless payment, QR-based methods or other regional integrations. Final availability is documented in the approved scope.
08Does the machine include remote management?+
A selected management platform can support product records, prices, sales data, stock estimates, device state, alerts and approved content. Exact features, integrations, user permissions, connectivity and data responsibilities are project-specific.
09Can the touchscreen show rarity or probability information?+
It may display probability or rarity information supplied and authorised for the exact series when legally appropriate. The operator must not invent odds, merge data from a different release or imply that a particular result is guaranteed. Required disclosures vary by market.
10How should duplicate risk be explained?+
State plainly that repeated purchases can produce duplicate items when products are random. Avoid language suggesting that the machine tracks a sealed box’s hidden contents unless a documented technology and lawful process actually provides that capability.
11Can the cabinet graphics be customised?+
OEM/ODM projects can review colour, structure, authorised graphics, interface language and selected hardware. Buyers must provide production-ready assets and evidence of rights for third-party characters, logos, packaging photographs, event marks and campaign claims.
12Is the machine suitable for children?+
Venue and product suitability require local review. The interface should present age guidance, small-parts warnings, purchase terms and service information supplied for the actual merchandise. Placement, payment and supervision decisions belong to the operator and venue.
13Can it operate outdoors?+
The pictured cabinet is treated as an indoor configuration unless a separate outdoor engineering scope is approved. Outdoor deployment requires review of rain, wind, sun, temperature, drainage, corrosion, anchoring, electrical protection, connectivity and local installation rules.
14How often should inventory be replenished?+
Cadence depends on venue traffic, series popularity, launch dates, cabinet capacity and event schedules. Remote stock estimates can support planning, but operators should reconcile them with physical counts and inspect package condition during every service visit.
15What happens if payment succeeds but no product is delivered?+
The project should define vend verification, retry limits, customer-facing instructions, refund or support routing and operator escalation. Exact behaviour depends on the selected payment and management integrations and should be tested before launch.
16How do we begin a custom project?+
Share the target venues, physical product samples, intended capacity, payment country, languages, connectivity, service plan, branding rights and desired management functions. WEIMI can then review the catalogue model, delivery architecture, cabinet configuration and validation plan.