WEIMI INSIGHTS / SITE DESIGN
Test readability, payment prompts and product visibility at the times customers will actually use the machine.
ANGLE
View the screen from real customer positions.
TIME
Check the site as daylight changes.
JOURNEY
Include payment and collection instructions.
Evaluate the whole purchase in the proposed location; a display specification alone cannot describe reflections, viewing angle and changing daylight.
01 / BUYER NOTES
Visit the proposed position at more than one relevant time of day. Direct sun, reflected light from nearby glazing and a bright background can change the experience. An indoor lobby beside a window may present a visibility problem even though it is not an outdoor installation.
Record where customers will stand and approach from. Check seated as well as standing viewing positions where appropriate. A screen that looks clear when viewed straight on may be less readable from the angle imposed by a queue, wall or neighbouring cabinet.
02 / BUYER NOTES
Ask to see the normal product menu, prices, basket and error messages. Large promotional artwork can look impressive while small transaction text remains difficult to read. Test with the final type of content rather than judging the display from a high-contrast demo image alone.
Include the payment terminal and any collection indicator. The main screen may be readable while a smaller terminal reflects the sky or overhead lighting. Customers need to understand the next action at every stage, so check the full journey in a realistic position.
03 / BUYER NOTES
A modest change in orientation or location may improve readability, but it must preserve access, ventilation and the agreed site layout. Review alternatives with the building team and equipment supplier. Do not rotate a machine into a route that becomes difficult to use or service.
If a canopy, surround or anti-glare treatment is proposed, confirm compatibility with the equipment. It must not obstruct cooling airflow, create a water path, compromise stability or interfere with touch operation. An improvised cover can create more problems than the reflection it was meant to solve.
04 / BUYER NOTES
Dirty glass and worn protective surfaces can make a marginal display harder to use. Follow the manufacturer’s cleaning instructions and use approved materials. Record any damage or deterioration rather than applying an unapproved film or abrasive cleaner.
Recheck the site when seasons, lighting or nearby fixtures change. A new illuminated sign or window treatment can alter reflections. If customers repeatedly hesitate at the same point, observe the screen from their position before assuming the problem is unfamiliarity with the machine.
Check: Whether the machine and start instructions are easy to find.
Record: Customer direction, background light and obstructions.
Check: Product names, prices, controls and terminal prompts.
Record: Viewing angle, time of day and any unreadable text.
Check: Confirmation messages and the correct retrieval point.
Record: Whether glare hides the final instruction or status.
PRACTICAL ANSWERS
It may improve visibility, but reflections, viewing angle and content design still matter. Verify the actual display in representative conditions.
Use only a treatment approved for the display and environment. An unsuitable film can affect touch response, readability or maintenance.
Orientation should be assessed for the specific site and operating hours, together with access, weather exposure and ventilation requirements. There is no universal direction that solves every installation.
YOUR NEXT STEP
Include the proposed position, nearby glazing and customer approach. Ask for a display and payment demonstration that reflects the site conditions you expect during normal trading hours.
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