Singapore flower shop uses Weimi smart flower vending machine to achieve unmanned retail and profit breakthrough
In recent years, Singapore's flower retail industry has faced dual pressures: on the one hand, consumer demand for high-quality flowers and immediate purchases has been growing; on the other hand, rising store rentals and labor costs have posed significant operational challenges for flower shops.
Against this backdrop, a high-end flower shop in downtown Singapore, specializing in floral design, partnered with WEIMI Smart Vending Machine to introduce intelligent temperature-controlled flower vending machines. In just a few months, they achieved significant economic benefits and brand upgrades, becoming a successful example of the unmanned retail model.
Client Background
The client's flower shop, established in 2020, is a well-known high-end floral brand in Singapore, specializing in wedding and holiday flowers, as well as custom corporate bouquets.
The client's customer base primarily consists of:
- official workers and young consumers who prefer last-minute purchases during the night and holidays;
- corporate clients who value customized floral arrangements and fast delivery.
However, as the market expanded, they discovered that the fixed rents, limited operating hours, and high labor costs of traditional stores had become a bottleneck hindering their growth.
Challenges
Before partnering with Weimi, the client's flower shop faced three major pain points:
- High costs: Rents in Singapore's core business districts are extremely high, making expansion prohibitively expensive;
- Low operational efficiency: Labor required to cover long hours, while peak sales peaked at night and during holidays;
- Severe inventory loss: Flowers have a short shelf life and lack scientific preservation technology, resulting in an average inventory loss of 20–30%.
WEIMI’s Smart Solution
Targeting customer pain points, Weimi smart vending machines offer a customized unmanned retail solution:
① Intelligent Constant Temperature Preservation
- The machine utilizes a precise temperature control system to ensure flowers are stored in an ideal environment (constant 15°C), maximizing their freshness.
- Test data shows that the average shelf life of flowers is extended by 40%, significantly reducing waste.
② 24/7 Unmanned Retail
- The vending machines are deployed in high-traffic areas such as shopping malls, enabling round-the-clock operation.
- Nighttime and holiday sales account for 40% of total revenue, creating new profit sources.
③ Customized Cabinet Design
- The number and size of cabinets in each vending machine can be flexibly configured to suit bouquet size and display requirements.
- This allows for a comprehensive range of vending options, from single roses to large flower boxes, enhancing the consumer shopping experience.
④ Multiple Payment Methods
- Credit cards, e-wallets (GrabPay, PayNow), and QR code payments are supported, aligning with Singapore's trend toward cashless payments.
⑤ Big Data Backend Management
- Merchants can use the backend to view real-time sales, inventory levels, and peak hours, facilitating targeted replenishment and promotions.
⑥ 18-month after-sales guarantee
- WEIMI offers a 1.5-year device warranty, remote technical support, and software upgrades to ensure long-term stable operation and reduce operational risks.
Results & Impact
Just three months after deployment, the client achieved breakthrough results:
① Revenue Growth:
- Average monthly revenue per device exceeded SGD 6,000;
- Overall store sales increased by 60%.
② Cost Optimization:
- Monthly savings of approximately SGD 5,000 in labor and rental costs;
- Inventory shrinkage decreased by 25%.
③ Enhanced Customer Experience:
- Consumers can purchase flowers anytime, anywhere, with significant sales increases, especially during nighttime and holidays.
- Customizable display cabinets enhance the presentation of bouquets and enhance the brand's image.
④ Brand Enhancement:
- Becoming one of the few high-end flower shops in Singapore to use smart flower vending machines, the shop has attracted more attention from customers and generated discussion on local social media.
Customer feedback
"The WEIMI smart flower vending machine has helped us break through the limitations of traditional stores. Not only does it save significant labor and rent, it also allows us to generate significant additional revenue during nighttime and holiday periods. The customizable cabinet quantity and size, customizable sticker designs, and 18 months of after-sales support give us peace of mind and confidence in our operations and expansion."
Industry Value and Future Outlook
This collaboration not only helped Singaporean clients improve profitability but also demonstrated the significant potential of smart vending machines in Singapore's flower retail industry:
- The trend toward unmanned retail is accelerating, with consumer habits shifting towards a "buy now + pick up" model.
- The flexibility and customizability of smart devices make them suitable for flower shops of all sizes and cross-border retailers.
- WEIMI plans to expand this model to more Asian markets, including Malaysia, Singapore, and South Korea.
Summary
Through collaboration with WEIMI Smart Vending Machines, our Singaporean flower shop client successfully addressed high costs and inefficiencies, achieving significant economic benefits and brand upgrades. This success story demonstrates:
👉 Smart flower vending machines are not only suitable for the Singapore market but also represent the future growth direction of the global floral retail industry.
