Smart Vending Machines Empower Tennis Courts: Beverage Refills + Racket Rentals, A One-Stop Experience Upgrade

② Convenient Racket Rental Experience

The racket rental feature significantly simplifies the process:

• To rent, players simply select their racket on the touchscreen and pay with their card. The system instantly generates a receipt with a return QR code. The entire process takes less than 15 seconds, making the rental effortless.
• To return, simply present the QR code on the receipt. The device automatically recognizes and unlocks the locker door, allowing for quick return without manual intervention.

④ Backend Intelligent Management System - A Comprehensive, Secure, and Intelligent Operational Assistant

This smart vending machine is more than just a simple beverage vending and racket rental device; it's a highly digital operations platform. With its built-in Android 11.1 operating system and remote backend management system, operators can easily monitor every detail of the machine's operation.

🔹 Real-time Data and Remote Monitoring

• Log in to the backend anytime via a computer or mobile device to view key data such as beverage sales, racket rentals, and device usage frequency.
• Generate daily, weekly, and monthly reports to help operators analyze trends and optimize replenishment strategies.

🔹 Intelligent Inventory and Maintenance Reminders

• When beverage inventory is low, the backend automatically reminds you to restock, preventing out-of-stock situations from impacting sales.
• Remote support for software upgrades, fault detection, and one-click restarts significantly reduces maintenance costs.

🔹 Safety Protection and Abnormal Alarms

• Temperature Control Monitoring: If the internal temperature of the machine rises abnormally (e.g., due to a refrigeration system problem), an alarm will be immediately sent to the backend.
• Anti-Vandal Alarm: If the device experiences severe vibration or external damage, the system will generate a real-time alarm and notify the administrator.

🔹 Smart Lightbox and Brand Promotion

• The device features a built-in LED lightbox system that not only illuminates the surrounding area at night, ensuring customer safety while also serving as a prominent advertising sign.
• The lightbox display can be customized to meet operational needs, such as brand logos, event promotions, and sponsor advertisements, helping venues achieve value-added advertising while maintaining operational efficiency.

🔹 Flexible Payment and User Experience

• Supports multiple payment methods (credit cards, debit cards, Apple Pay, Google Pay, and QR code payments), catering to both local and international users.
• Users can complete the entire rental and purchase process independently, ensuring a smooth and minimal wait time, boosting satisfaction and repeat purchase rates.

⑤ Positive Customer Feedback

"Since installing this modular smart vending machine, the service experience at our tennis center has significantly improved. Members no longer have to worry about running out of rackets, and beverage sales are increasing daily. Most importantly, this equipment provides me with a steady stream of revenue with virtually no additional labor costs."
—Feedback from a US tennis center operator

⑥ Frequently Asked Questions (FAQs)

Q1: Is the rental process complicated?

A1: Not at all. Select a racket → Pay by card/scan → Get your racket receipt → Rental is completed in 15 seconds.

Q2: How do I return a racket?

A2: Simply scan the QR code on the receipt at the machine, and the door will automatically open for return.

Q3: What if I lose my receipt?

A3: You can contact the backend through the vending machine's service function, and the staff will assist you with the return.

Q4: How is the rental time calculated?

A4: The system automatically records rental and return times, and charges can be made by the hour or per session, depending on the venue's settings.

Q5: How do I handle damaged rackets?

A5: The backend will record any abnormal returns and automatically deduct the deposit or notify the administrator.

Q6: Do you support multiple payment methods?

A6: We accept credit and debit cards, among other payment methods.

Q7: What is the warranty period for the equipment?
A7: We offer an 18-month warranty. During the warranty period, if the device suffers non-human damage, we will provide free parts replacement and remote technical support.

Q8: Can the number and size of lockers be customized?
A8: Absolutely. We can customize the number, size, and layout of lockers to suit different venues and usage scenarios.

Q9: Will the backend intelligent software be continuously upgraded?
A9: Yes. We provide free lifetime software upgrades to ensure your device always has the latest features and optimal performance.

Q10: If I encounter any after-sales issues, how long will it take to receive a response?
A10: We have a professional after-sales service team, and any customer questions will be responded to and resolved within 24 hours.