WEIMI INSIGHTS / FLORIST RETAIL DESIGN
Decide how cards, care instructions and small extras are packaged, priced and collected with an unattended flower purchase.
CONTENTS
State exactly what comes with the bouquet.
CHOICE
Separate included items from paid extras.
COLLECTION
Make sure every promised item reaches the buyer.
Choose an add-on workflow that the equipment and service team can maintain, and show the full offer before the customer pays.
01 / BUYER NOTES
A bouquet may come with care instructions, a message card or another small item. Define the standard package and make it consistent. Customers should not have to guess whether the image shows an included accessory or a styling prop.
Keep the offer practical for unattended sale. A blank card may be straightforward; personalised printing or a separately dispensed accessory requires additional functionality and a tested process. Ask about the exact supported workflow before promoting a feature.
02 / BUYER NOTES
If a card or gift item costs extra, show the choice and total price clearly before payment. Confirm whether the machine can combine the items in one transaction and how stock availability is handled. Do not assume a basket feature guarantees that separate products will be delivered together.
Test what happens when the bouquet is available but the accessory is not. The interface should not promise an add-on that cannot be supplied. Agree how a partial delivery or cancellation is handled so support staff can resolve the transaction consistently.
03 / BUYER NOTES
Small accessories can move around, disappear behind wrapping or obstruct a door. Include them in the fully packed bouquet trial. Check that the buyer can remove the arrangement without leaving a card or envelope inside the compartment.
Where care instructions or flower-food products are included, follow the supplier’s appropriate packaging and labelling guidance. Keep the items identifiable and prevent them from leaking or damaging the bouquet. The accessory should support the gift rather than complicate handling.
04 / BUYER NOTES
Give refill staff a short packing checklist for each bouquet type. If one selection includes an extra and another does not, make the distinction easy to identify. Count accessory stock as part of the refill plan so a shortage does not quietly change the offer.
Review customer feedback after launch. Missing cards, unclear pricing or awkward retrieval are useful signals that the bundle needs adjustment. Update photographs, descriptions and packing instructions together whenever the standard contents change.
Customer promise: A card is packed with the bouquet.
Operational check: Every unit contains the correct card and envelope.
Customer promise: The customer chooses an extra item.
Operational check: Stock, price and combined collection are supported.
Customer promise: The requested message accompanies the gift.
Operational check: The actual input, production and delivery workflow is demonstrated.
PRACTICAL ANSWERS
No. Printing and message handling depend on the specific equipment and integration. Confirm the feature with a live demonstration.
Yes, if it is consistently included. Clear contents help customers understand the offer and help staff pack it correctly.
Retest the finished package. Even a small envelope or attached item can affect clearance, visibility and retrieval.
YOUR NEXT STEP
Include wrapping, cards and planned extras when discussing compartment sizes and payment options. Ask the supplier to demonstrate the whole gift purchase, not just the flower collection.
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