How does weight-based product recognition work?
The configured system interprets accepted load changes at known product positions using the assigned SKU and approved unit-weight profile. Session events and decision rules help resolve quantity. The required sensor arrangement and software behavior must be demonstrated with the final layout and meal packs.
Can it identify any meal by weight alone?
No unique product identity follows from a weight value alone. Different recipes may weigh almost the same, and the same recipe may vary between batches. Use the supplier’s approved position mapping and product arrangement; unrestricted mixing requires additional, separately verified capabilities.
Can similar-weight recipes share one sensing zone?
Only if the delivered system has an accepted way to distinguish them. A single undifferentiated load change may not reveal which recipe was removed. Dedicated assignments or another validated identification method should resolve the requirement before those products enter the same zone.
How is variation between meal portions handled?
Provide representative gross weights from the actual production process, including packaging and accessories. The supplier should establish and test the profile, tolerance and ambiguity policy. Do not infer a reliable item count from simple rounding when different quantities or products could explain the same change.
Does the customer pay by food weight?
The intended retail model is an itemized basket of approved packaged products. Using weight changes to infer item counts is different from calculating price by measured mass. If a pay-by-weight model is required, specify its pricing, measurement and applicable legal-metrology requirements separately.
Can shoppers take several items at once?
Multiple-item removal should be tested across the actual sensing positions, weight profiles and session logic. Confirm supported combinations and the response to ambiguous changes. Customer guidance should reflect the demonstrated handling behavior rather than assuming that every simultaneous action can be resolved.
Can a customer put a meal back?
Supported returns within an active session need a defined rule and test. A return to the original position differs from placing a product in another lane or returning it after payment. Basket correction and food eligibility must each follow the accepted workflow.
Do the two doors serve two shoppers independently?
That depends on the lock design, sensing layout, session attribution and software. Two doors do not automatically provide two independent baskets, concurrent users or separate thermal zones. Specify the required access pattern and include overlapping activity in acceptance tests.
Is refrigeration included, and what temperature does it maintain?
The exact thermal specification has not been supplied. Obtain written confirmation of refrigeration, approved temperature range, uniformity, ambient limits and loaded performance for the offered unit. Use those results with the food supplier’s instructions to approve the menu.
Does it heat meal boxes before collection?
Heating, cooking and hot holding are not established by the brief or images. Distinguish ready-to-eat products from meals that need separate reheating. Any additional heating facility requires its own equipment scope, placement plan and customer instructions.
Does weighing detect expiry, allergens or freshness?
A load measurement does not read ingredients, expiry dates or package condition. Use approved labels and the operator’s date, rotation and food-handling controls. Automatic batch or expiry functions are separate platform features that must be explicitly included and verified.
What happens after a spill, cleaning or relocation?
Follow the supplier’s service procedure before returning the affected area to sale. Check mechanical support, unintended contact, dryness and any required baseline or calibration operation. Moving the cabinet or shelf can change the measurement conditions even when the visible menu stays the same.
Is zeroing the shelf the same as calibrating it?
Zero or tare establishes the relevant reference load under the prescribed procedure. Calibration checks the measurement relationship using the supplier’s specified method and references. Neither operation should be improvised during a customer session or used to conceal unexplained stock differences.
Can products be stacked or moved across positions?
Only within the validated load path and merchandising arrangement. Stacking can increase access difficulty, change contact points or exceed a load limit. A package bridging two areas or leaning against a fixed wall may transfer weight outside the intended measurement zone.
Which payment methods does the yellow terminal support?
The visible terminal does not establish a particular card network, wallet or employee credential. Confirm destination, currency, provider, access policy, authorization, final settlement and receipt options. Demonstrate both ordinary purchases and declined or interrupted transactions.
Can it operate without a network connection?
Access, weighing, basket decisions, payment and reporting may have different dependencies. Define the offered behavior for each function and test interruption and recovery. Local weight measurement alone does not establish that the complete purchase can be authorized or settled offline.
What recognition accuracy or weight resolution is available?
No verified figure has been provided for this model. Request configuration-specific evidence for measurement performance, item quantity, complete baskets and exception rates. Keep the approved menu, pack variation, sensing layout and test conditions attached to any numerical claim.
What information is needed for a quotation?
Send the menu and representative packs, gross-weight samples, serving and storage instructions, site conditions, desired access pattern, payment market and support requirements. Ask for a defined sensor layout, thermal scope, integration list, acceptance plan and commercial terms.